Frequently Asked Questions
Everything you need to know about shopping with ROAM.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic customers via our online portal.
How do I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
Are your materials sustainably sourced?
Yes, ROAM is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.
Can I change or cancel my order?
Orders are processed quickly, but you can change or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout.