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Returns & Exchanges
At ROAM, we want you to love your journey. If your purchase isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
2
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
3
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return parcel.
4
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange is processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing